“We recently had work done by CarrFord Plumbing/Heating & Air Conditioning. I’m not one to typically write letters of commendation, especially since it seems like ‘finding someone who knows what their doing, and cares about it’ are hard to find. Well, here I am writing that letter. Admittedly, I am fussy and particular. I like things done the right way – professional, neat, and accurate. We got that with CarrFord Plumbing/Heating & Air Conditioning.

I called CarrFord because our 40 year old, air conditioner met it’s demise. Bob came out the same day we called. He checked everything thoroughly, inside and out. Our system had finally given up, and he suggested a new outside air conditioning unit, coil and furnace. He gave us a reasonable, competitive quote, and even matched up components to give us the best energy rating – qualifying us not only for a Federal tax credit, but a cash back rebate on the equipment. Wonderful!

While the actual installation went great, there was something not 100% right with the functioning of the system. Bob Ford stuck with the situation until he found the problem.

Bob Ford is a man who believes in his business, stands behind his work and his products, and provides outstanding workmanship with a caring as if it were his own. In today’s business climate, that is a rare commodity. I would easily recommend CarrFord to any of my friends or family – but only if they want the best.”

“Just thought I would like to send you a note concerning the new Peerless heater you recently installed in my home.

I had done some research and had several estimates before I chose CarrFord to do the job.

There were several reasons that we chose you. Probably the most important was your reputation for craftsmanship. You came highly recommended by others. The product installed was a complicated one to say the least but you proved your ability. Some companies I contacted did not want to tackle the installation of that unit.

Your work ethic is notable. You started the job and worked steady till the job was done and the unit is working perfectly. You put in long days and stayed until 10pm on at least one night. Your workers were gentlemen and professional. You laid drop cloths all over the house to prevent damage and when you were finished there was not a trace that you were ever here. You will be highly recommended to all.

We are very happy with the installation but especially satisfied that we had chosen you.”

“Four years ago, when my little girl was six months old, I had no heat in my home and my mother recommended that I call her heating and air conditioning company, CarrFord. I had called several other companies that I found in the Yellow Pages, but no one would come out.

Fortunately, CarrFord came out right away. I was so impressed with your service that I started using your company at the medical practice in which I am employed as the office manager.

Your workers have been faithful in their routine maintenance and have always been present for emergency service that sometimes arises during extremely cold or hot weather. These services are very essential to our office in maintaining patient comfort.

I have been pleased to recommend your company to members of our work family and to other friends. Everyone to whom I have recommended your company has been satisfied. Quite frankly, the quality of work performed and the timeliness are from a past generation.

Thank you so much for the excellent manner in which your company does business. It is most greatly appreciated.”

“CarrFord provides excellent service for all home heating, air-cleaning and air conditioning needs. They make sure the work is prompt, thorough and complete. From the time you call Kathy to the time they walk through your door you are treated as if you are their most important customer.

When a mechanical problem arose with our air conditioner on the hottest day of the summer, which happened to be a Sunday, Bob Ford, one of the owners, personally fixed the problem. The bad part was still under warranty so we were not charged for it. They also provide regular service to our heater and air conditioner and have installed a whole house humidifier and air-cleaning unit making our environment more comfortable for daily living spring through winter.

I recommend CarrFord to anyone interested in receiving thorough, prompt and complete service to his or her home heating or air conditioning system.”